Dr. Chaitali Shah is an accomplished academician with rich experience in teaching, research, and institutional development in the field of management. She holds a doctoral degree in Management and brings with her a strong academic background complemented by hands-on exposure to research and training.
Her areas of teaching expertise include Human Resource Management, Organizational Behaviour, and Change Management. She is known for delivering concept-based, research- driven, and student-engaging pedagogy using innovative tools and methodologies.
She has guided several MBA students in their summer internship projects, capestone projects, and live projects. Her mentorship reflects her deep commitment to developing future-ready management professionals. In addition to her academic engagements, Dr. Shah has actively participated in faculty development programs, conferences, and workshops that span a range of topics including SPSS, data analytics, AI in research, and qualitative research design. Her research interest areas include Human Resource Development, Employee Well-being, Organizational Culture, Workplace Mental Health, and Strategic HR Interventions in Healthcare and Education Sectors.
She has also contributed to academic administration and outreach by organizing webinars,
training programs, and bridge courses for MBA aspirants. She believes in holistic
development and emphasizes experiential learning through activities like SWOT analysis
workshops, value auctions, roleplays, and personal branding sessions.
Education
- Doctor of Philosophy – Ph.D. (Management) (2016), from Gujarat Technological
University, Ahmedabad, in the subject of ‘Competency Mapping and its Impact on
Organizational Effectiveness in the Pharmaceutical Industry’. - Master of Business Administration-MBA (Marketing) (2019), from Indira Gandhi National Open University.
- Master of Human Resource Development – MHRD (2006), from Department of
Human Resource Development, affiliated with Veer Narmad South Gujarat
University, Surat. - Bachelor of Arts – BA (English) (2004), from MTB Arts College, affiliated with Veer
Narmad South Gujarat University, Surat. - Post Graduate Diploma in Research Methodology – PGDRM (2014), from
Department of Human Resource Development, affiliated with Veer Narmad South
Gujarat University, Surat. - National Eligibility Test Qualified (2008) from UGC.
- Higher Secondary Certificate- HSC (Arts) (2001), from Jeevan Bharati School, Surat,
affiliated with Gujarat Secondary and Higher Secondary Education Board. - Secondary School Certificate- SSC (1999), from Shardayatan School, Surat,
affiliated with Gujarat Secondary and Higher Secondary Education Board. - Certificate Course on Project Management (2019), from University of California,
Irvine – Coursera. - Certificate Course on Training of Trainers (2019), from Indian Institute of Technology
Roorkee, NPTEL. - Certificate Course on Strategic Performance Management (), 8 weeks course offered
by Indian Institute of Technology, Kharagpur, NPTEL.
Expertise As A Trainer
- Team Building
- Time Management
- Stress Management
Research Publications
- Shah, C., Raval, A., Bhatia, M., & Thanki, S. (2025). Work-Life Balance Among
Working Women: A Study with Reference to Service Industry. NMIMS Management
Review, 33(1), 55-64. - Gupta, A., Saxena, S., Pandit, R. & Shah, C. (2024). Employee’s Readiness for
Mergers and Its Impact on Employee’s Performance and Customer Satisfaction.
Empirical Economic Letters. - Shah, C., & Raval, A. (2020). Personality Traits and Their Impact on Preference for
Digital Payment Wallets. Studies in Indian Place Names, 40(8). - Shah, C., & Gupta, A. (2018). Emotional Intelligence and Its Impact on Self-Efficacy.
Ajanta, 7(3), 120-128. - Shah, C., & Gupta, A. (2018). Training and Its Impact on Organization Effectiveness.
Sankalpa – Journal of Management & Research, 8(1), 94-102. - Gupta, A., & Shah, C. (2018). A Study on the Impact of Personality on Job
Performance. Ajanta, 7(3), 27-35. - Gupta, A., & Shah, C. (2017). Perceived Satisfaction from Welfare & Safety
Measures and Its Impact on Employee Productivity & Morale. Royal – International
Multidisciplinary Half Yearly Research Journal, 6(2), 119-126. - Shah, C., & Shah, A. (2016). Employee Welfare Activities and Their Impact on Job
Satisfaction. NICM Bulletin – Journal of Management & Co-Operation, 13(2), 57-64. - Shah, C., & Balyan, R. (2014). Managerial Competency Mapping and Training Need
Assessment in Pharmaceutical Industry. Sankalpa – Journal of Management &
Research, 4(2), 99-108. - Shah, C., & Gupta, A. (2013). Reward Attitude and Its Antecedent Impact on
Employee Productivity with Special Reference to Banking Sector. Protsahan – A
Journal to Encourage Young Researchers, 1(1), 144-153. I - Shah, C., & Gupta, A. (2012). Corporate Governance in Banking Sector. Indian
Journal of Applied Research, 2(1), 32-34. - Shah, C. (2012). Perceived Employee Competency Assessment and Its Impact on
Performance. International Research Journal of Humanities and Environmental
Issues, 1(5), 38-42. - Gupta, A., Barot, P. & Shah, C. (2012). Internal Relationship Marketing and Its
Impact on Employee Satisfaction and Performance in Banking Sector. Proceedings
of Nirma International Conference on Management (NICOM).
Areas of Research
- Organizational Behaviour
- Training and Development
- Performance Management
- Human Resource Management
Participation In FDP/Seminars/Workshops
- Online Faculty Development Program (2025) on Advanced Data Analysis Using
AMOS & Hands-on AI Training for ABDC and Scopus Publications, held at Faculty of
Management Studies, Ganpat University, Ahmedabad from 29th March to 4th April. - Online Faculty Development Program (2025) on Mastering Research Paper
Drafting for ABDC & Scopus Publications with AI-Enhanced Scholarly Writing and
Comprehensive Data Analysis Using SPSS & Smart PLS, held at Faculty of
Management Studies, Ganpat University, Ahmedabad from 10th March to 22nd
March. - Online Faculty Development Program (2025) on Data Analytics Using SAS, held at
Faculty of Management Studies, Ganpat University, Ahmedabad from 21st January
to 24th January. - Online Faculty Development Program (2025) on Enhancing Research
Competency – From Concept to Publication, held at Aditya Institute of Management
Studies, Bengaluru on 15th November, 2024. - Online Faculty Development Program (2024) on Data Analysis using Excel and
Power BI, held at SKIPS School of Business, SKIPS University, Ahmedabad from
11th June to 15th June. - Online Faculty Development Program (2020) on A – Z of Writing & Publication in
Scopus Indexed Journals, held at GMR Institute of Technology, Kakinada from 16th
August to 22nd August. - Online Faculty Development Program (2020) on Psychometrics and Scale
Development in Social Sciences, held at Sharda University, Greater Noida from 29th
June to 3rd July. - Online Faculty Development Program (2020) on Advanced Data Analysis using
SPSS and AMOS, held at St. Kabir Institute of Professional Studies, Ahmedabad
from 15th June to 19th June. - Online Faculty Development Program (2020) on New Challenges in Business
Management: A Strategic Approach, held at Andhra Loyola Institute of Engineering
and Technology, Andhra Pradesh, from 8th June to 10th June. - Online Faculty Development Program (2020) on Research Methodology – Best
Practices of Scientific Writing for High Impact Journals, held at Santhiram
Engineering College, Andhra Pradesh on 15th June.
Participation in National Conferences
- Shah, A., Shah, C. (2015). Investment Banking: A Review of Banking Service, at
Perspective 2015 – National Conference on Innovations in Management, Chimanbhai
Patel Institute of Management and Research, Ahmedabad, on 7th March. - Shah, A., Shah, C. (2014). Employees' Perception for Pay Parity and its Impact on
Job Satisfaction in Textile Industry, at Perspective 2014 – National Conference on
Innovations in Management, Chimanbhai Patel Institute of Management and
Research, Ahmedabad, on 25th April. - Shah C. (2011). Importance of SEO in Insurance Sector, at National Conference on
Contemporary Issues in Finance, Gujarat Technological University, Ahmedabad, on
27th and 28th August.
Participation in International Conferences
- Gupta, A., Barot, P., & Shah, C. (2012). Impact of Internal Relationship Marketing
on Employees' Job Satisfaction and Organizational Commitment in Private banking
sector, at 15th Nirma International Conference on Management (NICOM-2012), Nirma
University, Ahmedabad, on 5th to 7th January. - Shah, C., Gupta, A., & Barot, P., (2012). A New Buzzword: An HR Challenge in IT
Sector, at 15th Nirma International Conference on Management (NICOM-2012),
Nirma University, Ahmedabad, on 5th to 7th January.